Information You Provide

• Account information: Name, email address, phone number, and password when you register.
• Profile information: Bio, location, and avatar when you update your profile.
• Transaction data: Shipping address, payment details (processed securely by Paystack), and order history.
• Communications: Inquiries, viewing requests, quotes, and messages sent through the platform.
• Partner applications: Business name, specialization, description, and contact details when applying as a vendor.

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, and device identifiers.
• Usage data: Pages visited, features used, time spent on pages, and navigation patterns.
• Location data: Approximate location derived from your IP address for region-specific content.
• Cookies: We use essential cookies for authentication, cart management, and session preferences. See Section 6 for details.

• To provide and maintain our marketplace services.
• To process transactions and send related notifications (order confirmations, shipping updates).
• To facilitate communication between customers and vendors (inquiries, viewings, quotes).
• To verify vendor/partner applications and manage marketplace quality.
• To send service-related emails (password resets, account notifications).
• To improve our platform, fix issues, and develop new features.
• To comply with legal obligations and protect against fraud.

We do not sell your personal information. We share information only in these circumstances:

• With vendors: When you send an inquiry, request a viewing, or submit a quote, relevant details are shared with the vendor to facilitate the transaction.
• Payment processing: Payment information is transmitted securely to Paystack for transaction processing. We do not store your card details.
• Email delivery: We use SendGrid to deliver transactional emails (order confirmations, notifications).
• Legal requirements: When required by law, regulation, or legal process.

We implement appropriate technical and organizational measures to protect your information:

• All data in transit is encrypted via HTTPS/TLS.
• Authentication tokens are stored in secure, HttpOnly cookies.
• Passwords are hashed and never stored in plain text.
• Database access is restricted and encrypted in transit.
• We use Cloudflare for DDoS protection on our API endpoints.

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting us. Transaction records may be retained for legal and accounting purposes.

We use the following essential cookies:

We do not use advertising or tracking cookies. All cookies are strictly necessary for the operation of the platform.

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your account and personal data.
• Object to processing of your information in certain circumstances.
• Withdraw consent for optional data processing at any time.

Our platform integrates with the following third-party services:

• Paystack — Payment processing
• Google — OAuth authentication
• SendGrid — Email delivery

Our platform is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the “Last updated” date.

For privacy-related questions or requests, contact us at:

• Email: info@myproperties.ng
• Phone: +234 808 333 3597
• Address: A30 Maiduguri Road, Opp NNPC Depot, Kano State, Nigeria